At Stellar Osteopathy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you interact with Stellar Osteopathy, we may collect the following types of personal information:
1.1 Personal Details
- Name
- Contact information (e.g. email address, phone number)
1.2 Appointment and Communication Data
Appointment details and preferences
Communication records (emails, phone calls, or messages)
1.3 Website Usage Data
Our website uses only essential cookies to ensure its proper functioning and does not collect analytics or advertising data. As such, no cookie consent is required under UK law.
2. How We Use Your Information
We use your personal information for the following purposes:
- To comply with legal and regulatory obligations
- To manage appointments and communicate with you about our services
3. Sharing Your Information
We will never sell or rent your personal information. However, we may share your information in the following circumstances:
- With Your Consent: For specific purposes you approve.
- Legal Compliance: To comply with legal obligations, court orders, or requests from government authorities.
- Service Providers: With trusted third-party providers who assist us in delivering services (e.g., IT support), bound by confidentiality agreements.
4. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Fulfill legal and regulatory requirements
5. Your Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request the deletion of your data where appropriate.
- Restriction: Restrict processing of your data in certain circumstances.
- Data Portability: Request your data in a machine-readable format.
- Objection: Object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the details below.
6. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Address: 40 Rosslyn Hill, at Vakrat, London NW3 1NH
Email: info.stellar.osteo@gmail.com
